That's probably not good.

I went on Amazon and bought a case of soup.  It arrived, I went home for the weekend, came back and opened up my box.  Almost all of the cans were crushed to some degree, with a few merely dented.  Two were in good condition.

Amazon is pretty good about resolving this stuff, so they sent me a new case right away.

Five cans were undamaged.  Out of twelve.

They gave me a refund.

Nothing was really wrong with the box that I could tell, and after the second case showed up in poor condition I went through and tried to figure out which cans might still be safe.  Everything I read online said that if you could move the top, bottom or sides of the can then it had lost pressure and was no longer safe to eat.  But except for a few cans with small dents, all of the cans could be pressed in and out.  Even the ones with no dents.

A few--about eight--were in pretty bad shape and the seal had obviously been compromised.  But when I pressed on the sides of the totally "fine" cans, they had some flexibility to them.  I went in my closet and pressed on a few cans to see what was the issue, if those were also flexible, but they weren't.

So I shot an email to the company asking if this is a thing or if any of this soup is safe to eat.  I can only imagine that somehow the cans had some space in them and then that's how they were able to be dented so easily in their original cases.  Maybe from the weight on top of them.  Seems weird though.  I see this soup in the store all the time and there's nothing wrong with it (aside from being obscenely expensive).  I can't have just gotten the only two bad batches.  


I hate having to do all this stirring up a fuss.  I just wanted some soup.  At a slight discount.  (Seriously, this stuff is expensive at the store.  I hate having to return things or email customer service.  But at least Amazon is pretty quick and efficient about this stuff.